FAQ
Table of contents
Table of contents
StudyCrumb is a convenient and trustworthy resource for academic support given by qualified professionals. With us, you will receive properly written academic work or thoroughly researched resources that you can use as you consider necessary.
Because, we are guarantee all our clients such criteria:
You may order an original Written from Scratch paper, PowerPoint presentation, or Editing of existing material.
You should first complete the order form. This stage is crucial since it allows us to communicate with each other about the specifics of your task clearly and concisely. Whenever you place an order, an account is automatically created for you. To begin processing your order, we need to receive a complete prepayment. After receiving it, you can check on the status of your order and get in touch with the assigned writer. You receive an email notification when your order is finished, and the paper is then made accessible for download from your dashboard.
StudyCrumb is a professional content writing service that meets strict regulations. Following your requirements, we offer written content that can be referenced as examples, guides, or research materials.
Consider us to be your exclusive academic assistant. We are confident that you will use our resources wisely to advance your knowledge and expertise.
All the papers we provide are 100% free of plagiarism because our professionals write them after thorough research on the subject. But note that specific text fragments may have been used prior in human history. So some quotations or citations you might see in your order (if requested) and those may be not novel. Add a plagiarism report to your order, which will be sent along with the completed paper, and make sure of the received piece originality.
If you want to check some of the writing samples created by our experts, please refer to the Samples tab on the main page.
We have a large group of professionals with university degrees and 3 years of professional writing expertise. A thorough selection process is applied to all of our writers. This entails closely examining their writing talent, in-depth familiarity with their specialty area, and the reliability of their academic credentials.
Our team has more than 80% native English speakers among its writers. There are authors from other nations whose primary language is different, yet they also speak English well. So, when placing your order, just note that you'd like a writer who isn't a native English speaker in the "Paper Details" area. The relevant ESL expert will be assigned, and our assistants will ensure it.
Depending on your request's urgency, there may be not too many authors available to handle it immediately or within a tolerable timeline. Consider contacting our Support team if you feel your order is a little uncommon or exceptionally difficult; they would be happy to offer guidance and look for the best writer as soon as possible.
When placing your order, you should include all of your precise specifications in the "Paper Details" area or attach the necessary files. To accomplish your order per your needs, we will consider all the details you have provided.
You should include all the information in the "Paper Details" field and upload the file you already completed. Please, provide all the specific information to be included further: the style, questions to be covered, sources to be used, and paper structure needed so that you and our Writer were on the same page.
Absolutely! Once the specialist is appointed, you can converse with them by visiting the "Messages" section of your personal profile's "Order Info" page.
If you need specific material for writing the paper, please attach applicable files below the "Paper Details" field while placing your order. Our expert will explore all the paper details and contact you in Messages on the Order page.
The "Premium writer" preference guarantee that your paper will be composed by one of our experienced professionals for just 30% of the total price. This expert has been with us for years and has proven their unwavering dependability and expertise in the field.
Do not let this mislead you; you will still get a well-written, strong paper even if you opt not to employ this feature.
The Preferred Writer option is located below the Deadline section of the order form if you are signed into your account on our website. It means you have the opportunity to select a writer with whom you've earlier partnered to accomplish some assignment. It may increase the likelihood that one of the writers you choose can finish your project in the needed style and manne; if you pick more than one writer from the list - the chances will be higher.
Rarely could you assume that your writer doesn't grasp the topic sufficiently. Contact our assistant instantly if such an unpleasant incident occurs. They will find the best option to ensure the final piece is done correctly.
Since we deal with true academic experts, the written materials you get will meet high-quality standards in terms of grammar, syntax, wording, content structure, depth of research, etc.
The writer will always proofread the final version of the work before submitting it to you regardless of the type of service you chose - writing, editing & proofreading, or presentation.
If you need the paper to be proofread by Our Quality Department expert - you may order Extra Quality Check in any of your orders.
We cannot guarantee a particular grade because the final decision is taken by your instructor (considering your relationship with them, their awareness of your academic performance, your writing style, etc.). We assure to complete the work professionally and precisely adhere to your instructions.
If you'd like to receive the plagiarism report along with your finished project, please select the "Originality Report" option when submitting your order.
Before we send writings out, we use a variety of plagiarism detection programs that search through numerous databases to verify that they are original. All of the papers we provide are original pieces, free of plagiarism.
We sincerely apologize if the work you were provided fell short of your expectations. In this situation, you can open the "Order Info" page on your account and submit your paper for revision. Your order will be edited as necessary by the writer.
Just make sure you do it within 14 days from the moment you have received the completed paper. Your revision guidelines must not interfere with the primary instructions. You can get in touch with our Support team, who will devise a solution for your specific situation.
Even when your professor sends any comments, please provide them to us within 14 days of the time your paper is completed. In such a situation, we will also make the needed corrections.
This team is in charge of keeping an eye on the level of the work our authors submit to our clients. The Quality Assurance Department specialists check the pieces to make sure that the order complies with the order requirements whenever a client places a claim. The case judgments of this department are well-founded and intended to preserve the client's ability to a high-quality product because its members are highly qualified scholars in the majority of academic fields.
To leave feedback, you can click the 5-star bar on the "Order Info" page or the "My Orders" page beneath the specific order. Your frank and explicit feedback will assist us greatly as we work to improve our services further.
Please contact us so that we can know if there is anything about our work that you don't feel is acceptable. Even though mistakes may occur, we always try our best to handle the situation reasonably and ensure that you are happy with our services.
Our offerings aren't cost-free. We have a group of knowledgeable and learned authors who make their income as writers. Along with marketing and website-related costs, we also guarantee that you have a great experience with us. As you can expect, all of these tasks and more necessitate money.
However, explore our Blog for free if you need helpful advice or inspiration for your task.
Simply click "Express Checkout," enter your payment information, and confirm your payment after filling out the order form.
We accept payments from most credit and debit cards: Visa, Mastercard, American Express, Union Pay, and others. We can also provide you with the link to pay with the help of Apple Google pay.
Once the payment has been received, we will notify you through email.
We operate on an upfront, full payment basis. Thus we require a prepayment of 100% before starting the work on your order.
A total payment upfront helps us to provide our specialists with the assurance of a steady paycheck.
We are specialists who have been engaged in the industry for several years. We offer our services per our Terms and Policies, ensuring our customers receive high-quality services. You may rarely find that we come short of our commitments, but you can always rely on our Money Back Guarantee.
We don't charge any fees from our end. Your financial institution might, however, impose additional charges.
Only reliable, PCI DSS-compliant payment processors are selected by the company. Your payment information is, therefore, wholly protected.
Typically, we expect a full upfront payment. If you'd like to pay in installments, please get in touch with our support team so that they could help you.
For our customers, we have a loyalty program that was exclusively developed. For more information, please visit the "Personal Discount" tab under "My Bonuses" on your profile.
In addition to discounts, we regularly provide promotions and attractive deals to celebrate certain occasions or holidays.
Do not be afraid to contact us if you are a new website user. Our customer service representatives will provide detailed information about our discount policy.
The price of your order is affected by many factors:
Once you fill out the form, the cost of your order will be calculated for you! Contact our support staff if you require any help with the price calculation.
Do not hesitate to contact our support team if there is a problem with your payment or if you are unsure whether it went through. Any case will be checked upon right away and resolved.
Once the payment has been received, we will send you an email to reconfirm this. Alternatively, you can also view the order status on your account's "My Orders" page. The money has been received if the status is "Paid" or "In progress."
For more help, if the status is still unpaid, please get in touch with the support team.
Click the "Order Now" button in the page's upper right corner to place an order for an assignment. You will then be taken to the order form, where you should enter your specifications and the order's deadline. Then use "Express Checkout" to complete the payment. That is all steps needed; Order submission is complete and we will begin to work on it once we receive the payment confirmation.
You may track the order's current status on your account's "My Orders" page. Alternatively, you can reach out to Support team anytime to get order updates.
You may still benefit from our assistance. You can set a deadline as minimal - 3 or 6 hours and be confident that your work will be finished on time. However, don't plan a doctoral dissertation will be provided within this period.
When your paper is finished, we will send you an email with a link to your dashboard, where you may download the document.
Additionally, you can view the status of your order in your account. The uploaded file will be visible on the order’s page if the paper has already been finished.
When placing your order, you should select "Other" from the subject dropdown list. Additionally, it would be beneficial to list your study area or course name in the "Paper Details" section in such a case.
Finding a suitable writer for your assignment typically takes us 15 minutes. Once our expert begins working on your paper, you will be notified through email. While you check your account, the order status will be changed to "in progress."
Depending on your task's complexity, it can take longer to find a qualified writer. However, we'll inform you of our work and contact you immediately if we need to extend the deadline.
The prompt delivery of your order is one of the main criteria for our company. You will be notified through email if we can execute your order earlier than expected. If an unforeseen circumstance occurs and we need more time, we will contact you to see if an extension is possible.
We are always here to assist you. Please contact us immediately to discuss the adjustments that need to be made.
We may require an additional payment to satisfy your special request, depending on the type of alterations and the order’s final deadline.
To change any details on the already paid order, please contact our support team and inform the date you want the paper to be ready. Please note that additional payment may be requested if you need your paper sooner.
Please get in touch with our support staff right away if you decide you no longer want us to help you with the assignment. When they evaluate the potential return percentage, they will urge the writer to stop working on your order. The quantity of prior work that your writer has completed will determine this value.
You might be eligible for a refund if your order wasn't made properly or your assignment was delivered after the deadline. We would like to take this chance to remind you that, in the situation of a full refund, we reserve the right to post your paper on our blog. It will appear unoriginal as a result of this. Please contact us to see how we can assist in your case.
Your work will be thoroughly proofread, and any grammatical, punctuation, or spelling concerns will be addressed.
In addition, if applicable, we may rewrite or modify up to 30% of the original text. If you want to edit or rewrite more than 30% of the original text, please choose the "Writing" type of service when placing your order.
We advise you to get in touch with a Support team and describe your project in depth so that they could come up with an appropriate solution.
If you require a draft of your work, let us know about this in the section for paper details. Include as many specifications for your draft as you believe it is necessary.
Additionally, get in touch with Our support team to review the draft's due date, what needs to be finished, and formatting requirements. They can also provide you with a thorough understanding of the situation.
Please mention this information in the "Paper Details." We will do our best to find the required source and look for its free versions available online.
If you'd like to pass some files to us while working on your assignment, please feel free to attach them using the "Attach Files" button while placing your order. You may email the files to support@studycrumb, and we will add them to the order from our side.
We can help you with your online assignment if it's not time-limited. You can provide us with all the questions or instructions. Choose the "Assignment" type of paper while placing your order and specify all the requirements in the "Paper Details" field. Our experts will do the assignment and provide the answers so you can upload them to the needed online page. Please contact us via email or live chat to discuss all the details of such an assignment.
We may be capable of assisting you. Please feel free to contact us to get further guidance.
When placing your order, choose the "Presentation" type of work and enter your instructions in the "Paper details" area. Please be aware that the price is determined according to 50 words in the notes area and 100 words per slide.
You can contact us by phone, email, or live chat. Additionally, you can contact us by the "Messages" feature on your account page.
On the Contact Us page, you may find more specific details.
24/7, we are here for you. Contact us whenever it's convenient for you.
We strive to respond to incoming requests instantly. You can anticipate a rapid answer from us after contacting us via phone or live chat.
You can expect a response within 20 minutes if you send us a message through your account's "Messages" section or by email.
We assure you that under no circumstances will your personal information be given to third parties. Our Privacy Policy provides additional details about this.
Unless you tell someone, they won't ever know you were here.
To reach our website, nevertheless, we advise using reliable equipment.
Your first and last name, email address, and phone number are among the personal data we gather. You are free to use a fictitious name or pseudonym as we don't need to know your real name.
You can alter your consent preferences by selecting "Privacy settings" from your "Account preferences" page.
To create your account, we also need your email address, which is a crucial piece of the personal data we require. Please confirm that your email address is current and reachable from your end. It serves as our primary method of communication with you.
We may call you if an urgent situation needs your attention. Consequently, we urge you to give us your current phone number.
Your email address is the only piece of personal information we must have. Any email address that you have access to may be provided.
We ask for your phone number, but we use it only in case of an urgent situation.
To remove the details of a particular order, simply click the "Hide order" option on the "Order Info" page. Once you click it, the order can only be accessed in the "Hidden" section and is no longer available in the list of all your assignments.
Please contact us if you need your order be permanently deleted for any reason.
By selecting "Deactivate account" from the dashboard settings page or "I want to delete my account" from the "Personal Profile" page found in your privacy settings, you can delete your account.
If you need any assistance, you can also get in touch with our support staff.
Please be aware that it will be impossible to recover any of your account data or files after your profile has been destroyed. So you will need to establish a new account to keep enjoying our services.
You can easily reset your password by clicking the "Forgot password" link on the "Sign In" page in the upper right corner. You can reset your password by going to the "Forgot your password" page after being forwarded there. You will receive an email with the newly created password. Alternatively, the magic link (active for only 12 hours), which can be generated on the same page, can be used to access your account.
If you are dissatisfied with the materials delivered, you have up to 14 days from order's completion day to contact our support team and ask for a refund. Your in-depth review of the issue will aid our Quality Assurance department in conducting an extensive examination. The investigation of the order details and your claim will be done to determine the possible refund amount. Per our Money Back Guarantee standards, the resolution could take up to 48 hours.
Our Financial department will issue a refund within 24 hours after a refund claim has been resolved and you've been informed of the approximate amount. The transaction typically takes up to 5 business days to be transferred to your account. Please make contact with your banking institution if you need extra details.
We urge you to work directly with us to address any problems with quality. We make every effort to reach a compromise that serves the interests of both parties. However, we reserve the right to post your order on our website if a chargeback is initiated. After that, any tool that checks plagiarism will cite our website as the original source of the text.
